Roles and Responsibilities of Healthcare Professionals

A health professional (or healthcare professional) may provide health care treatment and advice based on formal training and experience. The field includes those who work as a physician, surgeon, physician assistant, pharmacist, pharmacy technician, medical assistant, nurse, physical therapist, occupational therapist, dentist, midwife, psychologist, psychiatrist or who perform services in allied health professions. A health professional may also be a public health or community health practitioner.

They often work in hospitals, healthcare centers and other service delivery points, but also in academic training, research, and administration. Some provide care and treatment services for patients in private homes. Many countries have a large number of community health workers who work outside formal healthcare institutions. Managers of Healthcare services, health information technician, and other assistive personnel and support workers are also considered a vital part of health care teams.

Healthcare Professionals also conduct the Health Programs with the available resources such as immunization, health teaching, school health, environmental sanitation etc. They also encourage the community or people to maintain the highest level of wellness they can achieve. Healthcare professionals are expected to live by values that show others respect treat others with dignity and demonstrate a spirit of service. They also perform duties with excellence and treat people with dignity. It is their responsibility to respond to patients and coworkers with an understanding of their unique needs


#covid2019 #lockdown has indeed left a different impact on everyone. For me it has been a time to build , organise and introspect. During the introspection, I realised that my strength is that I have always lend a #helpinghand and my weakness that I fail to seek help or I should say “Sell” the point that I need help too.

Coming back to the point, during my search for my next employer I have realised there are ‘n’ number of recruiters looking for a specific skill set, however the #professionalmatchmaking doesn’t really happen. To extend my gratitude to people who have extended help to me, I want to build a platform for #healthcareprofessionals that exactly does the same.

No, I am not making another Whtsapp group.

No, it does not involve any monetary transaction

No, it doesn’t guarantee a job

Yes, its a help extended to only #healthcarerecruiters and #healthcareprofessionals

Please fill the form for me.If there is any vacancy in my network I shall mail you the same. Any questions / query please mail

Trolls keep away since I am too searching for a job, the best fit. #bethebridge #timeforgratitude #mypassion

Lockdown Lessons

Lockdown lesson no 1: Home Sweet Home : Lockdown has definately taught us that Home will always be the safest place.While everyone with or without their wish is advised to stay at home, the healthcare workers are risking the safety of their family while being at work. There are people who wish to go back to their home and there are few who are miles away from family. A large number of nurses are part of this group. Let’s pray for more power to them during these anxious times. gratitudeattitude stay_at_home healthcareproviders nurseschangelives stayhomeforus

Lockdown Lesson 2 : Know the anatomy of your organisation : Every leader should understand the anatomy of his/her organisation. We know all the vital organs usually, know the veins, arteries , the blood flow (communication), the disease inflicting and triaging policy. Assess , evaluate and proceed with a treatment plan accordingly. Sometimes side effects are fatal ! *Pun intended healthcareoperations healthcareorgaisations passion organisationanatomy

Lockdown Lesson no 3: Know your community , build your local network. Both my kids first lesson in school has been community workers. My younger one recently asked me and I laughed out aloud that what is a tailor? Since we usually do online shopping due to hectic work – home schedules. Why , I brought this out here is since CoVid scare has really made us look back at our community workers, when the tailors are stitching PPE. The milkman is delivering milk for dairy , the local society shop makes sure everyone gets their groceries. The whole online shopping expertise failed. So, support your community, your neighborhood , they are your people! communitymatters communityengagement covidresponse communityimpact hospitaloperations localbusinesses knowyourpeople

Lockdown Lesson no: 4 Basic Life Skills are very important. My father taught me how to drive when I was in Class 11th, during summer break. His lesson 1 was too clean his car before we started learning. He made me clean it spotless entirely , even the tyres for 15 days till he allowed me to touch the steering. His lesson 2 was to change the tyre on my own. He made me switch tyres for next 15 days till he was satisfied and I was a pro. He then said now you know how to drive. An important lesson he taught me then and I understood it now. lifeskills healthcareoperations parentingskills basiclifehacks positiveparenting safeathome

Lockdow Lesson 5: Understand “The Domino Effect”. It’s important to know what , who and where the placement of your dominos effect the outcome. Each domino plays a part. Adding and removing them can change the result, the art is to make use of all of them. Let them know what value they bring to the whole. Motivate. Take them together. covidresponse hospitaloperations thedominoeffect hradvice organizationdevelopment employeerelations businessoutcomes leadershipbyexample employeeworth layoffs

Lockdown Lesson no 6: What’s the Plan B – Plan A is what we are always working on, there are clear guidelines, set rules, set expectations for Plan A. Always be ready with Plan B. In fact, Plan B should be made before the Plan A is put into use. It solves lot of troubleshooting and fire- fighting, relieves stress and keeps motivation high amongst your people. Plan B drills are necessary. planB covidresponse hospitaloperations hospitalmanagement disasterpreparedness planningforthefuture beready lockdown healthcaremanagement healthcareservices healthsystems

Lockdown Lesson no 7 : This was the hardest lesson. We often conduct competency mapping of our staff and subordinates. In an era where we talk about 360 degrees appraisals, it’s time that subordinates also map their superiors on certain competencies which is expected out of their leader. It will ease the stress when we evaluate and formulate plans of future. It will also help in business restructuring plus makes employees part of the change. changeisinevitable covid19 lockdownlessons healthcareoperations healthcaremanagement businessrestructuring

Lockdown Lesson No 8 : Need is not equal to want. Although this is the first chapter of any management book but we always learn it the hard way. Have you experienced a decrease in your credit card bill? The amount reduced is what are your “wants”. Could you buy a packet of noodles/ pasta and you couldn’t buy a pair of heels (not because you can’t buy it , but because it’s not important right now) Irony: MasterCard advertisement : Money can’t buy this “the priceless” for everything else there is mastercard , flashed so many times in my head these days! covidresponse beready Time to seggregrate needs from wants. Every organisation is in that process. Seggregrate your needs efficiently. For those who don’t go through this process with proper plan , the vision , remember Money can’t buy everything. cashisking covid2019 lockdownlessons healthcaremanagement hospitaloperations healthcareservices
Lockdown Lesson no 9 : Make ur own Sub/ sandwich (*pun intended). Today morning I baked my own sub, I loaded it with all that I really like, while doing so realised there were few things which I needed irrespective of what I like to eat. And it’s important of everyone who wants to a eat that tasty sub with customisations , the basics! Know what you can do without ! knowyourpeople competency healthcaremanagement healthcareservices healthcaremanagement lockdownlessons covid19 covidresponse

Steps in Planning & Designing a Hospital

  • Healthcare Plan : Doctors , Equipment, Area, Beds etc.
  1. Objectives of hospital : Long and short term
  2. Doctors availability/ Disease pattern {everything related to healthcare delivery is documented) {Based on extensive Market Study}
  3. Level of sophistication
  4. Evaluate the healthcare plan on basis of resource plan on basis of resource plan with the owners
  • Resource plan
  • Evaluate whether resource plan meets the healthcare plan
  • The final resource plan within healthcare plan
  • Functional Plan :  Functional analysis /Activity analysis /Processes in departments. Flow charting every activity of the hospital in a logical sequence of how it happens in every conceivable activity. Designing parameters should be taken care for vs. the cost simultaneously.

FUnCtional Plan is Inconvertible!What you write is what is designed and created

  • Conceptual Equipment Plan: All movable/immovable furniture and equipment are defines to calculate the area allocation. Specific room wise dimensions are also calculated accordingly.
  • Systems Plan: There are at least 14 parameters which are to be defined to describe the engineering/civil services listed room wise based on the functional plan.
  • Design process Starts – Architectural Plan
  • Review of the Plan
  • Installation requirements according to functional plan
  • Construction
  • Commissioning

FUnCtional Plan is Inconvertible!What you write is what is designed and created(1)


Basics of Hospital Planning

“Hospitals are the most complex organizations that human have devised” , Peter Drucker.

The first rule : Hospitals are built “for doctors, nurses & technicians” who work there to treat their customers “the patients and the attendants”.

Complexity : There are too many people taking decisions and every doctor and nurse is a separate decision center.They do not follow any system of hierarchy and the system exist with others following them.

  1. Timely communication is the key.
  2. Hospital communication is not necessarily dependent on hospital resources.
  3. Departments and its interdependence
  4. Infection control – Clean and dirty flow
  5. Controlled environment : Different temperature zones in “one” room.
  6. Patient services are not straightforward. There are multiple exits.
  7. Provisioning of patient care services on bed for e.g no. of elctrical points per bed.
  8. Many people are involved in patient care and hence several restriction points.
  9. Integration of technology with live processes.

Believe in yourself and have faith in your abilities. Without a humble but reasonable confidence in your own powers you cannot be successful or happy. Our greatest weakness lies in givin


First blog post

I have been thinking to write about my passion since a very long time. Healthcare and its management has always interested me. Since the time I remember. I always wanted to be a doctor. A surgeon to be precise. But things happen and it didn’t happen for me. After repeated attempts to qualify entrance exams for non- management quota, I somehow couldn’t. I was depressed, shattered because it was all what I had always wanted. The very same year I saw the emergence of this course in India, Healthcare management. So I sat for another entrance and this time it wasn’t to qualify for IIM’s etc, just to get a seat in IHMR, Jaipur. And maybe not like everyone else I was very excited. I was still going to be in this system. The system of healthcare delivery. I had a nice CAT score but I didn’t apply for any other college other than IIM’s and then IHMR. I do not regret a bit. I am indebted to my alma mater to introduce me to this world.

This blog will see posts on my learnings, my expectations from the healthcare delivery system in India. I would be very happy to receive critical discussions on topics/content which you all like or don’t like.

Thanks! Enjoy reading!